LOVE THEM OR EXCHANGE
30 Days to decide

We’re so confident you’ll love your Transitions® lenses
that we’ll be happy to change them for an alternative.
No questions asked.

How?

Simply return to your optician and they will exchange
for a clear lens.

Consumer Terms and Conditions

1. Valid for all Shamir Lens Transitions orders placed.
2. This guarantee is offered at the discretion of the practitioner. Other than the equivalent replacement clear pair of lenses and glazing (if it was part of the original order) NO other refund or credit.
3. The guarantee is valid for all Transitions orders placed during the time period.
4. The guarantee only applies to the photochromic element of the Transitions lenses and not to any frames or surfacing charges.
5. If a consumer is not satisfied with their Transitions lenses, they have 30 days from date of spectacle despatch to return them to the practice they purchased them from and claim a replacement clear pair.
No cash alternative available.
6. The consumer must return the Transitions lenses to the practice along with the corresponding receipt.
7. A claim form must be accurately and fully completed by both the consumer and the dispenser clearly stating the reason for return. The lenses must be sent with the claim form. The claim form also
constitutes the order form for the replacement pair.
8. The replacement clear lenses will be the same material, design, prescription and index as the original pair of Transitions lenses ordered, and with the same coating.
9. No exchange will take place if the lenses have been scratched, damaged or broken in any way.
10. Offer does not apply to lenses other than Transitions lenses.
11. The purchase of a pair of Transitions lenses from a participating practice during the above-mentioned period implies the acceptance of these terms and conditions.

Transitions is a registered trademark and the Transitions logo and Transitions Light Intelligent Lenses are trademarks of Transitions Optical, Inc. used under license by Transitions Optical Limited.
Photochromic performance is influenced by temperature, UV exposure and lens material. ©2023 Transitions Optical Limited.