Privacy Notice - Shamir

Privacy Notice

Privacy Notice
Shamir Website

Last updated: November 2023

Shamir

Websites Privacy Notice

Introduction

We, at Shamir Optical Industry Ltd. its subsidiaries and affiliates (collectively the Company, we, us, our), respect the privacy and data protection rights of our website visitors, portal users and business contacts.

This Privacy Notice (the "Notice") describes the personal information we have and the policies and procedures we use regarding personal information we collect on or through the websites, including https://shamir.com/us/ ; http://www.rcpvrewards.com and https://thevitaminsee.com/ (together, the Website).

This Notice may be amended from time to time. We will post any change to this Notice on our Website a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes to the Notice if we have your email address.

Contact us

If you have any questions, comments or concerns regarding this Notice or our processing of your personal information, please contact us at admin@shamirlens.com.

What we collect and why

Scenario

Purposes

Categories of information processed

Accessing and using the Website

Processing analytics about how the Website is used to better manage the website, the content on the Website and further develop the content on the Website.

Information regarding your interaction with our Website, as well as type and version of browser, keyboard language, screen resolution, number of pages visited by the user etc.

Contacting us with an inquiry through the Websites contact us form

Our business development

Name, email address, city, state, and the content of your inquiry.

Subscribing to our latest trends, products, & news

Our business development

Email address.

Accessing and using the Shamir personal portal

Administering your access to the Shamir personal portal.

Name, email address, company; password.

Our Rewards and Rebate program for eyecare practices.

Administering rewards and rebates to eyecare practices.

 

Administering the Rewards and Rebate program account.

Name and mail of owner or primary contact of eyecare practice; Account password; Address and phone number of eyecare practice; IRS Form W9 (including Social Security Number).

 

Report of sales made to eyecare practices which details Shamir Product ID/OPC, number of units purchased, Lab account number, and vision Insurance plan used for purchase if applicable.

 

Entitlements to rewards and rebates; Rewards and rebates given.

If a person abused their rights to use the Website, the portal, or violated any applicable law while doing business with us

Responding to, handling, and mitigating suspected violations of law in connection with our business

Any of the information mentioned above.

Methods and sources for collecting your personal information

We collect the personal information from three sources:

        Directly from you as when you provide it to us through a registration or contract-us form.

        Through the device you use to access the Website.

        Practitioners sales report are provided by our partner Optical Labs which sell to eyecare practices.

Disclosing your personal information

 

Scenario

Purposes

Examples of Third parties involved

If you abused your rights to use the Website or violated any applicable law while using the Website or doing business with us.

Responding to, handling, and mitigating suspected violations of law in connection with our business.

Competent authorities, legal counsels, and advisors.

If a judicial, governmental, or regulatory authority requires us to disclose your information.

Complying with a binding request from a competent authority.

Competent authorities.

If the operation of the Website or our business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition).

Enabling a structural change in the operation of the Website and our business.

The target entity of the merger or acquisition, legal counsels, and advisors.

Data retention and security

We retain your information for the duration we need it to operate the Website, the portal, and our business, and interact with you, and thereafter as needed for record-keeping matters.

We will retain your information for the duration needed to support our ordinary business activities operating the Website, the portal and interacting with existing and potential customers and partners. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements.

We implement measures to secure your information

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.

Additional information under state privacy laws in the United States

We provide you with the following information pursuant to the California Privacy Rights Act (CPRA) and other state privacy laws in the United States. This is also the information we have collected in the past 12 months.

We do not use sensitive personal information for purposes other than those permitted under the California Privacy Rights Act (CPRA).

Categories of personal information

Specific types of personal information collected

Specific business or commercial purpose for collecting personal information from consumers

Identifiers

Name, email address.

Eyecare practices: IRS Form W9 (including Sensitive information: Social Security Number)

        Helping to ensure security and integrity to the extent the use of the consumers personal information is reasonably necessary and proportionate for these purposes.

        Debugging to identify and repair errors that impair existing intended functionality.

        Undertaking activities to verify or maintain the quality or safety of Shamirs Website and products, and to improve, upgrade, or enhance Shamirs business.

        Maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information

Other information that identifies, relates to, describes, or is capable of being associated with, the individual

City, state, and content of your inquiry.

Sensitive information: password to your account on the portal or your account on our Rewards and Rebate program for eyecare practices.

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Products and services used or expressed interest in.

 

Reports of sales made to eyecare practices which detail Shamir Product ID/OPC, number of units purchased, Lab account number, and vision Insurance plan used for purchase if applicable.

Internet or other electronic network activity information

Information regarding your interaction with our Website.

Type and version of browser, keyboard language, screen resolution, number of pages visited by the user etc

 

Disclosing your information to third parties

The chart below explains the personal information we disclosed for business purposes to third parties in the preceding 12 months.

Categories of personal information (under the CPRA)

Categories of third parties to whom we disclose your information and the specific business or commercial purpose for the disclosure

Identifiers

        With our partners and affiliates, to maintain or service accounts, provide customer service, and verify customer information.

        With outside legal counsel and authorities, for the purpose of responding to, handling, and mitigating suspected violations of law in connection with our business.

        With third parties to which a law or binding order requires us to disclose your information. Our purpose in doing so is to comply with our obligations under the law or the binding order.

        With the target entity of our merger, acquisition or reorganization, and legal counsels, and advisors, for the purpose of facilitating the structural change in the operation of our business within a different framework, or through another legal structure or entity (such as due to a merger or acquisition).

Other information that identifies, relates to, describes, or is capable of being associated with, the individual

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Internet or other electronic network activity information

 

 

Sharing your information for online behaviorally targeted ads

The chart below explains about the personal information we shared for online behaviorally targeted ads in the preceding 12 months.

We do not have actual knowledge that we share the personal information of consumers under 16 years of age for online behaviorally targeted ads.

Categories of personal information

Categories of third parties to whom we share your information for online behavioral-targeted ads

Identifiers

 

 

 

 

Advertising networks

Other information that identifies, relates to, describes, or is capable of being associated with, the individual

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Internet or other electronic network activity information

 

Your rights under state privacy laws in the United States

 

Notice of the Right to Opt-Out Using the Opt-Out Preference Signal

 

You have a right to opt-out of sharing your personal information for behavioral targeted ads. You can exercise this right by using the opt-out preference signal as explained here.

 

We process the opt-out preference signal if it is sent by your browser in accordance with the "global privacy control". For more information on how to install and implement the global privacy control, please visit globalprivacycontrol.org/#download.

 

If you turn on this global privacy control in your browser, we will receive the signal, process it in a frictionless manner, and treat it as a request to opt-out of the use of your personal information for behavioral-targeted ads. The opt-out request is specific to the browser in which you have it turned on. It is effective as an opt-out request only while you use that browser to surf the web.

 

Knowing the personal information we collect about you

You have the right to know:

        Whether we process personal information about you.

        The categories of personal information we have collected about you.

        The categories of sources from which the personal information is collected.

        Our business or commercial purpose for collecting personal information.

        The categories of third parties with whom we share personal information, if any.

        The specific pieces of personal information we have collected about you.

Right to deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

        Delete your personal information from our records; and

        Direct any service providers to delete your personal information from their records.

Please note that we may not delete your personal information if it is necessary to:

        Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.

        Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

        Debug to identify and repair errors that impair existing intended functionality.

        Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.

        Comply with the California Electronic Communications Privacy Act.

        Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the ability to complete such research, provided we have obtained your informed consent.

        Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us and compatible with the context in which you provided the information.

or

        Comply with an existing legal obligation.

 

We also will deny your request to delete if it proves impossible or involves disproportionate effort, or if another exception applies. We will provide you a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request to delete your information.

Right to correct inaccurate personal information

If we receive a verifiable request from you to correct your information and we determined the accuracy of the corrected information you provide, we will correct inaccurate personal information that we maintain about you.

 

In determining the accuracy of the personal information that is the subject of your request to correct, we will consider the totality of the circumstances relating to the contested personal information.

 

We also may require that you provide documentation if we believe it is necessary to rebut our own documentation that the personal information is accurate.

 

We may deny your request to correct in the following cases:

        We have a good-faith, reasonable, and documented belief that your request to correct is fraudulent or abusive.

        We determine that the contested personal information is more likely than not accurate based on the totality of the circumstances.

        Conflict with federal or state law.

        Other exception under law.

        Inadequacy in the required documentation.

        Compliance proves impossible or involves disproportionate effort.

 

We will provide you with a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request to correct your information.

 

Protection against discrimination

You have the right to not be discriminated against by us because you exercised any of your rights under state privacy laws.

Exercising your rights under state privacy laws, methods for submitting requests and appeals

If you would like to exercise any of your rights as described in this Notice (other than the right to opt-out), please contact us by e-mail at admin@shamirlens.com, or call (877) 514-8330 (Toll Free).

We will ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you, by using a two or three points of data verification process, depending on the type of information you require and the nature of your request.

If we decline your request, you have the right to appeal against our decision. To do so, please contact us by email at admin@shamirlens.com and indicate in the subject line of your email that your message is an appeal. We will then reconsider our decision considering your appeal, with a higher-level executive at Connatix. We will inform you of our decision by return email, including a written explanation of the reasons for the decision.

You may also designate an authorized agent to make a request on your behalf. To do so, you need to provide the authorized agent written permission to do so and the agent will need to submit to us proof that they have been authorized by you. We will also require that you verify your own identity, as explained below.

Disclosures to third parties

California Civil Code Section 1798.83 (and other, similar state statutes) permits our customers who are California residents (or residents of states with similar legislation) to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to admin@shamirlens.com. Please note that we are only required to respond to one request per customer each year.

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